What Customers Say About Arcus Restoration
See Our Testimonials
EXCELLENTTrustindex verifies that the original source of the review is Google. Nathan and Holly did a great job on my grandma's house. Holly would always answer the phone if she had to call with a question.Posted onTrustindex verifies that the original source of the review is Google. Sam, Nathan, and Marvin were all a pleasure to work with. They provided great customer service and communication. They also got the job done earlier than expected and far better than we ever imagined. We would definitely use them again and recommend them to anyone needing work done. They were also very knowledgeable regarding insurance and worked directly with our agent. We couldn’t be happier with the mitigation and repairs they performed on our home.Posted onTrustindex verifies that the original source of the review is Google. You will not find a better company to oversee any project really (not limited to just water intrusion). My PM Jason Frodge stayed in constant contact with me through the entire project. The main office people were always very accommodating and polite. I couldn’t have chosen a better company to get our work done. A+.Posted onTrustindex verifies that the original source of the review is Google. Big shout out to Nathan and holly for the amazing job. They only let you do 5 stars, but it was a 10 star job and quality.Posted onTrustindex verifies that the original source of the review is Google. I had a leak in my kitchen that soaked through my hardwood floors, and Arcus Restoration has been amazing to work with throughout the entire process. Everyone on the team has been professional, responsive, and easy to communicate with. They've shown up on time, kept me informed every step of the way, and made sure everything was clean and handled with care. I really appreciate their attention to detail and would definitely recommend them to anyone needing restoration work.Posted onTrustindex verifies that the original source of the review is Google. I had a leak in my wall from the outside water source which caused us to have mold. Arcus was able to come to my house, inspect the area and get me a quote within a few days. Everyone I dealt with was very nice & professional. Arcus is a great company to work with & I’d use them again if I had to.
Shout out to Jeremiah and his Crew. We had a unfortunate issue with our dishwasher and our whole kitchen sustained water damage.
Our insurance company sent Arcus Restoration of Huntsville out to work on the damage/ restoration process. So far we are extremely pleased with their work. Its early in the process but they saved my sub floor and its completely dried out. We found out we have a double sub floor above a crawlspace, so there were challenges there. Every step of the process was explained as to what they were doing and why.
Everyone we encountered was professional and courteous at all times. They even worked with us when we could be at the house for them to check on the drying process. We found it AMAZING that they hauled all the trash and flooring debris away and not leave it for us to deal with. When the drying process was done, they even shop vacuumed the entire kitchen and then did a dry wipe down of all the counters and appliances. Then wet wiped everything down for us as well. We plan to continue the process with them as there is still flooring to be replaced and set down. We are confident the next phase and group we work with will be just as fantastic as it was with Jeremiah and his Crew. Thank you again Arcus Restoration of Huntsville for all you have done thus far!!
James S, Huntsville AL
My insurance recommended Arcus repair the damaged siding to my home. They did an exceptional job with the repairs. I was impressed with their ability to match the siding of my house. It was my first time dealing with this situation, and Chris, the project manager assigned to me, gave outstanding customer service! He was very informative about the repair project and stayed in touch throughout the process. If I need services again, I would 100% use Arcus and Chris again.
Wesley P, Huntsville AL
Arcus Restoration, project manager Matt Taylor, scheduling department Alicia, Matt Hubbard and everyone with this company have been amazing to deal with from start to finish. I couldn’t be more pleased with everything that they did. Their work is immaculate, job site was good and attention to detail was excellent. If you need any work done following loss from fire, water, mold-any mitigation, don’t hesitate to reach out to them. They are worth it.
Timitra N, Madison TN
Arcus was fantastic to work with from start to finish. Our primary contact, Sam Wright, went above and beyond for us and was a true advocate for our family in one of the most stressful seasons of life as we recovered from a tornado. They helped navigate a very challenging insurance situation and were patient throughout the process and supportive every step of the way. The entire team was friendly and thorough, and always made us feel like a priority. Everything was well documented, and they always followed through on their commitments in a timely manner. They did an excellent job on the roof instal and their crew was very professional. We would 100% recommend Arcus Restoration and would work with them again without hesitation.
Sam D, Madison TN
Arcus Restoration did a tremendous job repairing some extensive water damage to our finished basement. We were more than satisfied with every aspect of the Arcus operation. Our project manager, Greg, visited our home to supervise the work almost daily. His crew, headed by David of VIP Home Solutions, worked diligently to complete our repairs in an unbelievably short amount of time. The Arcus scheduler, Holly, called us, so we knew when each of our subcontractors (flooring, sheet rock, painting, plumber, electrician, movers, final cleaning) were going to be at our home. Finally, at the end of the job, Greg conducted a final walk-through of the entire project to address any problems or complaints. There were none. Everyone we dealt with at Arcus was friendly, punctual, and competent. Their workmanship was outstanding. We thank Greg, David, Holly, and the entire Arcus team for a job well done.
Tom M, Chattanooga TN
A giant tree fell on my house and I was at a loss as to how to start the process from tree removal to finish when my insurance company suggested Argus. I contacted them and they had a company out immediately to get the tree removed and my roof covered with a tarp. The tarp came loose due to high winds while everything was in process and they came out late at night to fasten it back down! They handled every step of the process from contents removal, repairing my roof , water damage , mold cleanup , painting , rebuilding my deck, ceiling repair ,repairing and refinishing my wood floors all the way until my contents were brought back. Argus has very kind and professional people! Holly (in scheduling) was amazing and always a pleasure to speak with ,she along with Greg kept me updated on each step of the process along the way. Very thankful Greg put up with any changes I made and was very patient,helpful and informative. Would definitely use them again!
Tammy T, Chattanooga TN
Arcus Restoration was fantastic to work with, especially Scottie Smith. He was friendly, helpful, kind, and genuinely cared about guiding us through what could have been a very stressful process. They communicated with us through the entire timeline. Alicia was on point with the scheduling and they addressed all of our concerns, putting us at ease. Thank you all for the outstanding work. I’d give Scottie 10 stars if I could!
Beau B, Murfeesboro TN
These guys were AWESOME my roof looks great they went above and beyond and did fabulous work and in very little time A++++++++. Cam also was awesome anytime I had a question or wanted anything particular they were on it! Thank you so much Arcus Restoration!!!! I will always call you guys first!!!!!!!