What Customers Say About Arcus Restoration
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EXCELLENT Based on 117 reviews Posted on Kelsey JohnsonTrustindex verifies that the original source of the review is Google. Nathan and Holly did a great job on my grandma's house. Holly would always answer the phone if she had to call with a question.Posted on Autumn LoganTrustindex verifies that the original source of the review is Google. Sam, Nathan, and Marvin were all a pleasure to work with. They provided great customer service and communication. They also got the job done earlier than expected and far better than we ever imagined. We would definitely use them again and recommend them to anyone needing work done. They were also very knowledgeable regarding insurance and worked directly with our agent. We couldn’t be happier with the mitigation and repairs they performed on our home.Posted on Jason DinkinsTrustindex verifies that the original source of the review is Google. You will not find a better company to oversee any project really (not limited to just water intrusion). My PM Jason Frodge stayed in constant contact with me through the entire project. The main office people were always very accommodating and polite. I couldn’t have chosen a better company to get our work done. A+.Posted on Lori alexanderTrustindex verifies that the original source of the review is Google. Big shout out to Nathan and holly for the amazing job. They only let you do 5 stars, but it was a 10 star job and quality.Posted on Jen HartmanTrustindex verifies that the original source of the review is Google. I had a leak in my kitchen that soaked through my hardwood floors, and Arcus Restoration has been amazing to work with throughout the entire process. Everyone on the team has been professional, responsive, and easy to communicate with. They've shown up on time, kept me informed every step of the way, and made sure everything was clean and handled with care. I really appreciate their attention to detail and would definitely recommend them to anyone needing restoration work.Posted on Christy WatkinsTrustindex verifies that the original source of the review is Google. I had a leak in my wall from the outside water source which caused us to have mold. Arcus was able to come to my house, inspect the area and get me a quote within a few days. Everyone I dealt with was very nice & professional. Arcus is a great company to work with & I’d use them again if I had to.
Shout out to Jeremiah and his Crew. We had a unfortunate issue with our dishwasher and our whole kitchen sustained water damage.
Our insurance company sent Arcus Restoration of Huntsville out to work on the damage/ restoration process. So far we are extremely pleased with their work. Its early in the process but they saved my sub floor and its completely dried out. We found out we have a double sub floor above a crawlspace, so there were challenges there. Every step of the process was explained as to what they were doing and why.
Everyone we encountered was professional and courteous at all times. They even worked with us when we could be at the house for them to check on the drying process. We found it AMAZING that they hauled all the trash and flooring debris away and not leave it for us to deal with. When the drying process was done, they even shop vacuumed the entire kitchen and then did a dry wipe down of all the counters and appliances. Then wet wiped everything down for us as well. We plan to continue the process with them as there is still flooring to be replaced and set down. We are confident the next phase and group we work with will be just as fantastic as it was with Jeremiah and his Crew. Thank you again Arcus Restoration of Huntsville for all you have done thus far!!